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Monarch Mental Health and Wellness Privacy Policy
 
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

· Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

· Data Usage: We use your data solely for sending Customer Care messages related to our products or services.

· Data Security: We protect your data with secure storage measures to prevent unauthorized access.

· Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

· MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

· Messages are recurring, and message frequency varies.

· Contact Monarch Mental Health and Wellness at (804) 223-3165 or frontdesk@monarchmentalwellness.com for HELP or to STOP receiving messages.

· Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to frontdesk@monarchmentalwellness.com or (804) 223-3165. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

· You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

· Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Monarch Mental Health and Wellness will not sell, rent, or share the collected mobile numbers

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CONTACT US

5609 Patterson Avenue 

Richmond, VA 23226 

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Suite C (second floor, above Purify)

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Phone: (804) 512-6012  

​You can also call, text or fax to (804) 223-3165.​​

Do you agree to receive text messages from Monarch Mental Health and Wellness sent from 804-223-3165. Message frequency varies and may include Customer Care messages. Message and data rates may apply. Opt-out at any time by replying STOP or CANCEL. For assistance reply HELP or contact support 804-223-3165.

​See our Privacy Policy for details on how we handle your information

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